Cookie Policy

How we use cookies and similar technologies in our open-source AI Sales Chatbot

Last updated: January 2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences, analyzing how you use our site, and personalizing content.

As an open-source project, we are committed to transparency about how we use cookies and similar technologies. You can review our codebase to see exactly how cookies are implemented.

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Examples:

Authentication cookies to keep you logged in
Session cookies to maintain your preferences
Security cookies to protect against fraud

Analytics Cookies

These cookies help us understand how visitors interact with our website.

Examples:

Google Analytics to track page views and user behavior
Performance monitoring to improve site speed
Error tracking to identify and fix issues

Functional Cookies

These cookies enable enhanced functionality and personalization.

Examples:

Language preferences and regional settings
Theme and display preferences
Chat widget settings and configurations

Marketing Cookies

These cookies are used to deliver relevant advertisements and track marketing campaigns.

Examples:

Social media integration cookies
Advertising platform cookies
Email marketing tracking cookies

Managing Your Cookie Preferences

You have several options for managing cookies:

Browser Settings: Most browsers allow you to control cookies through their settings. You can block all cookies, accept only certain types, or delete existing cookies.
Cookie Consent: When you first visit our site, you'll see a cookie consent banner where you can choose which types of cookies to accept.
Self-Hosting: If you self-host iHeard.ai, you have complete control over cookie implementation and can modify the code to suit your needs.

Third-Party Cookies

We may use third-party services that set their own cookies. These services include:

Google Analytics: For website analytics and performance monitoring

Shopify: For e-commerce functionality and store integration

AI Services: For AI processing and chatbot functionality

Each third-party service has its own privacy policy and cookie practices. We recommend reviewing their policies for more information.

Open Source Transparency

As an open-source project, all our cookie implementation is publicly available in our codebase. You can inspect exactly how we use cookies by reviewing our source code on GitHub.

• All cookie-related code is open for public review

• Community contributions help improve our cookie practices

• Self-hosted installations can be customized for specific cookie needs

• Regular security audits ensure cookie implementation follows best practices

Contact Us

If you have any questions about our Cookie Policy, please contact us:

Email: privacy@iheard.ai

GitHub: github.com/SankaiAI/iHeard.ai